We attach great importance to the protection of your privacy. Below you will find detailed information on how we handle your data.
- Access data and hosting
You can visit our website without entering any personal data. Each time you visit the website, the server automatically saves only a so-called server log file, which records, for example, the name of the page visited, your IP address, date and time of the visit, the amount of data sent, the provider from which you visit the site (access data) and the visit.
The access data are processed exclusively in connection with ensuring trouble-free operation of the site and optimizing our offer. The purpose of this, in accordance with Article 6, paragraph 1, sentence 1, under f AVG, is to safeguard our, in the context of an interest assessment decisive, legitimate interest in the correct representation of our offer. All access data are deleted at the latest seven days after the end of the site visit.
Hosting services by a third party
As part of processing on our behalf, a third party provides services on our behalf for the purpose of hosting and displaying the website. All data collected as part of the use of this website or on the forms provided for this purpose in the web store, as indicated below, are processed on its servers. Processing on other servers takes place exclusively in the manner explained here.
This service provider is located in a country of the European Union or the European Economic Area.
- Data collection and processing for contract performance and when opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order, if you contact us (e.g., via a contact form or email) or if you create a customer account. Mandatory fields are marked as such, since in such cases we need the data for the execution of the contract respectively for the processing of the contact or the creation of the account and without their submission you cannot complete the order and/or the opening of the account or send the contact form. Exactly what data is collected is visible in the respective form. We use the data provided by you in accordance with Article 6, paragraph 1, sentence 1, under b AVG for the settlement of the contract and the processing of your requests. After the complete settlement of the contract, or the deletion of your customer account, your data will be restricted for further processing and deleted after the expiration of the applicable tax and commercial law retention periods, unless you have expressly consented to the further use of your data or we reserve further processing of the data, if legally permissible, and about which we inform you in this statement. Deleting your customer account is possible at any time and can be done either by a message through the contact option indicated below or through a designated function in the customer account.
- Transfer of Data
In order to execute the contract in accordance with Article 6, paragraph 1, sentence 1, subsection b AVG, we transfer your data to the shipping company commissioned to make the delivery, if this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we transfer the payment data collected for this purpose to the credit institution and, if applicable, to the payment service provider working on our behalf or to the selected payment service. In part, the selected payment provider also collects this data itself, if you create an account there. In this case, you must log in to the payment provider with your login data during the ordering process. This is subject to the privacy statement of the respective payment provider.
Transfer of data to forwarding companies
If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping company on this basis in accordance with Art. 6, paragraph 1, sentence 1, under a AVG, so that they can contact you prior to the delivery of the announcement or the appointment of the delivery. br>
This consent may be revoked at any time by sending a message via the contact option indicated below or directly to the shipping company at the contact address indicated below. After revocation, we delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve further processing of the data, if legally permitted, and about which we inform you by means of this statement.
- E-mail newsletter and mail advertising
We use your e-mail address and electronic data obtained as part of your purchase after your purchase to inform you about our own similar products. You may object to this by using the unsubscribe option offered in our communications. Your electronic contact information is provided to a service company, which sends the newsletter on our behalf. This service provider is located in a country of the European Union or the European Economic Area.
Unsubscribing from the newsletter is possible at any time and can be done by a message via the contact option indicated below or via a designated link in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve further processing of the data, if permitted by law, and about which we inform you in this statement.
Postal advertising and your right to object
We also reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. The purpose of this is to safeguard our, in the context of an interest assessment decisive, legitimate interest of a promotional approach to our customers in accordance with Art. 6 (1) sentence 1 (f) AVG.
The promotional mailings are delivered on our behalf by a service company, to whom we then transfer your data.
You may object to the storage and use of your data for these purposes at any time by sending a message via the contact option indicated below.
- Cookies and web analysis
To make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research purposes, we use so-called cookies on various websites. The purpose of this is to safeguard our justified interest, decisive in the context of a weighing of interests, of an optimized presentation of our offer according to Art. 6 (1) sentence 1 (f) AVG. Cookies are small text files that are automatically stored on your end devices. Some of the cookies used by us are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end devices and allow us to recognize your browser again the next time you visit (persistent cookies). You can find the duration of storage in the overview of the cookie settings of your web browser. You can set your browser to notify you of the installation of cookies and decide individually whether to accept them, accept them only in certain cases or exclude them altogether. Each browser is different when it comes to managing cookie settings. This is described in each browser's help menu, which explains how to change your cookie settings. You can find this menu in your respective browser under the following links:
Microsoft Edge™: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Internet Explorer™: https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies
Opera™ : http://help.opera.com/Windows/10.20/nl/cookies.html not accepting cookies may limit the functionality of our website.
Use of Google (Universal) Analytics for website visit analysis
For website visit analysis, this website uses Google (Universal) Analytics for website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.nl). The purpose of this is to safeguard our, in the context of an interest assessment decisive, legitimate interest in an optimized display of our offer in accordance with Art. 6 (1) (f) AVG. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as e.g., cookies. The automatically collected information about your use of this website is generally transmitted to a Google server in the USA and stored there. The IP address is thereby truncated by the activation of IP anonymization on this website before transmission within member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. The anonymized IP address transmitted from your browser within the scope of Google Analytics will not in principle be linked to other Google data. At the end of our use of Google Analytics and the purposes pursued, the data collected in this connection will be deleted.
As far as information is transferred to Google servers in the US and stored there, the US company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the US and the European Commission, the European Commission has established an appropriate level of data protection for companies certified under the Privacy Shield. You can prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and processed by Google by downloading and installing the browser plug-in via the following link: http://tools.google.com/dlpage/gaoptout?hl=nl
Advertising through marketing networks
Through Google Adwords, we advertise this website both in Google search results and on third-party websites. When you visit our website, the so-called Google remarketing cookie is set, which automatically uses a cookie ID under a pseudonym to allow advertising based on your interests on the websites you visit. The purpose of this is to safeguard our justified interest, which is decisive in weighing interests, of marketing our website in the best possible way in accordance with Art. 6 (1) sentence 1 (f) AVG. More extensive data processing only takes place if you have given your consent to Google to link your website and app browsing history to your Google account and to personalize advertisements, which you see online, based on information from your Google account. In that case, if you are logged in to Google during your visit to our website, Google uses your data together with Google Analytics data, to create and define target lists for cross-device remarketing. For this purpose, your personal data from Google is temporarily linked to data from Google Analytics, so that target groups can be created. Google AdWords Remarketing is a service of Google LLC (www.google.nl). Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield. You can view a recent certificate here. Under this treaty between the US and the European Commission, the latter has established a sufficient level of data protection for companies certified under the Privacy Shield.
- Social media plugins
Use of social plugins from Facebook, Google, Instagram
Our website contains "social buttons" from social media. If you request a page of our website that contains such a plugin, your browser creates a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is sent by the respective provider directly to your browser and integrated into the page. By integrating the plugin, the providers receive the information that your browser has requested the corresponding page of our website, even if you do not have a profile or happen to be logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can link the visit to our website 1:1 to your profile on the respective social network. If there is interaction between you and the plugin, e.g., because you click on the "like" or "share" button, this information is also transmitted directly to a server of the providers and stored there. The information is additionally made public in the social network and displayed there to your contacts. This serves to represent our legitimate interests for optimal marketing of our offerings, which prevail when weighing the respective interests of the parties in accordance with Article 6 (1) sentence 1 under f AVG. Purpose and scope of data collection and further processing and use of the data by the providers on their pages, as well as a contact option and your corresponding rights and setting options to protect your privacy can be found in the providers' data protection explanations.- Facebook privacy- Google Privacy- Instagram privacy
- Contact options and your rights
As a data subject, you have the following rights:
- in accordance with Article 15 AVG the right to request information about your personal data processed by us within the scope specified therein
- in accordance with article 16 AVG the right to request rectification or completion of your concerning incorrect personal data stored with us without delay
- in accordance with Article 17 AVG the right to request the erasure of your personal data stored with us unless further processing is not required to
- exercise freedom of expression and freedom of information.
- to comply with a legal obligation
- reasons of public interest
- to bring, exercise or defend legal claims
- pursuant to Article 18 AVG, the right to request the restriction of the processing of your personal data if
- the accuracy of the personal data is contested by you
- the processing is unlawful, and you object to its erasure
- we no longer need the personal data, but you need it for the establishment, exercise or substantiation of legal claims
- you have objected to the processing in accordance with Article 21 AVG
- in accordance with Article 20 AVG the right to obtain your personal data, which you have provided to us, in a structured, common and machine-readable form or to request the transfer of such data to another controller
- in accordance with Article 77, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority your usual place of residence or workplace or at the headquarters of our company.
In case of questions regarding the collection, processing or use of your personal data, in case of inspection, rectification, restriction or deletion of data and also in case of revocation of given consents or objection to a certain use of data, you can contact us directly using the contact details in our colophon.
- Right of objection
Insofar as we process personal data as explained above for the purpose of safeguarding a legitimate interest that is decisive in the context of balancing interests, you may object to such processing for the future. If the processing is for the purpose of direct marketing, you may exercise this right at any time as described above. If the processing is for other purposes, you can only exercise a right to object if there are reasons arising from your specific situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can provide compelling legitimate grounds that outweigh the importance of your interests, rights and freedoms or if the processing is carried out for the purposes of instituting, exercising or substantiating a legal claim. This does not apply if the processing is carried out for the purpose of direct marketing. Then your personal data will not be further processed for this purpose.
6612 AE Nederasselt
E-mail: [email protected]
Chamber of Commerce number: 82206562
VAT number: NL862376245B01