How do I place an order?

  1. Place your silk flower bouquet and/or vase in your shopping basket.
  2. Click on your shopping basket at the top right and then on 'proceed to checkout'. Fill in your personal details and check them carefully.
  3. Choose a delivery method: you can have your order delivered to your home or choose an pickup point.
  4. Choose a payment method and complete your order easily. 
  5. You will receive an email confirmation. We will start working for you and your order will be shipped within 5 working days.   

Is it necessary to create an account?
It is not mandatory to create an account. But it is convenient! With an account at Flowercrush you can save your favorite silk flowers and vases. This way you can easily find them back at a later time. An account also allows you to move through the checkout process faster, save multiple shipping addresses, view and track your placed orders, and more.

We store your information securely. Here's how to create an account:

  • Click on 'create account'
  • Fill in your personal details
  • Click on 'create account'
  • You will receive an email confirming your registration

I forgot my password, what now?
No problem, you can request a new one.

  • Click on 'log in' in the upper right corner.
  • Click on 'forgot password'.
  • Enter your e-mail address and click on 'send'. We will automatically send a new password to the e-mail address you used.

I want to change my account information. How can I do that?
This can be done in your account. Log in to your account. You will then see an overview of your account. Go to 'address book' on the left. Here you can change your billing and shipping address or add an address.

Can I change or cancel my order?
Unfortunately, it is not possible to change or cancel an order. Please check your order and personal details carefully before finalizing your order.

I did not succeed in placing a successful order, what now?
Did something go wrong or are you unable to place an order? No problem, call 085 - 06 06 479 or email [email protected] and we will be happy to help you.